We were tasked with helping to transport the mobility-challenged passengers across the United States.
Arranging an accessible charter for an elderly couple
A flight coordinator in Atlanta needed our help transporting four passengers to Florida. The group included an elderly couple with limited mobility, so they wanted to arrange an aircraft charter that accommodated their needs for a smooth boarding process. With a short deadline until they needed to depart, our charter experts got to work on a solution.
Our Solution
Route: Atlanta > Melbourne, Florida
Aircraft: Learjet 60
Leveraging our strong operator relationships, we sourced several charter options for our client within a few hours of receiving their call. They chose a Learjet 60, as it had the fewest steps at the aircraft door and would therefore offer a smoother boarding process.
Our team kept in close touch with the client, responding immediately to texts and emails in the days leading up to the charter. Thanks to our timely updates and personalised support, the passengers boarded their flight knowing every element was taken care of.
The Finer Details
Expert Advice: We advised our client of the rules regarding Real ID and established that all four passengers met the requirements.
Quick Thinking: When the aircraft operator made a last-minute change to the departure time, we handled it smoothly and ensured the charter still went off without a hitch.
Personalised Service: Our client greatly appreciated our hands-on approach and timely responses to their queries.